Report # 6 -


"A customer of ours ordered a set of our D-Fender berth cushions for his berth and we agreed to meet at 2pm on Wednesday for the installation. I got there a little early but as I was unloading the products from my truck, a guy marched up, said he was Darren the owner of St Kilda Boat Sales - and demanded to know what I was doing there. I told him that I was about to install some fender cushions into a berth for a customer. He then demanded to know "who" and told me that I wasn't authorised to be there.

I had noticed as I drove in past their office that St Kilda Boat Sales stocked a competitive product, and I didn't want to cause any trouble so I called the customer on the phone and he hit the roof when I told him what this Darren guy was saying. My customer said he would be there in 5 mins, told me to "Tell Darren to piss off and mind his own fucking business" but then instead asked me to put Darren onto the phone, so he could tell him himself, but as soon as I tried to hand him the phone, he refused to take it and walked away. What a wanker. Surely people have the right to decide who they deal with."

- Lee